Terms

What this site is

Heartwood Grove hosts memorials for a real place: a grove of trees, each one planted in memory of a person. A caretaker creates and maintains each memorial. Anyone can read a memorial, and anyone can leave a tribute on one. Every memorial is public and can appear in search results; see Privacy for what that means.

Leaving a tribute

If you leave a tribute, a few things follow:

• It's reviewed before it's published. The caretaker reads every tribute before it appears on a memorial's page. Nothing you submit goes live automatically.
• It should be about the person being remembered. Write as if you were speaking at a graveside rather than posting to a forum. That is roughly where you are.
• No abuse, harassment, or hate. A tribute is not the place for it, and it will not be approved.
• No impersonation. Don't write as though you are the person memorialized, a family member, or the caretaker, unless you actually are.
• No advertising or commercial content. A tribute is a memory, not a listing.
• The caretaker may edit or remove anything. That includes a tribute already approved, and it includes the memorial itself. A caretaker unpublishing a memorial takes its page down entirely, not just from view.

Photographs and other material

A caretaker uploading a photograph to a memorial is affirming that they have the right to publish it. They took it, someone entitled to give it gave it to them, or they otherwise hold the rights to it. Heartwood Grove does not verify this before publishing; the responsibility sits with whoever uploads the material.

Requesting a removal

Family, an executor, or someone with legal authority over a person's affairs can ask that a memorial come down, be corrected, or have specific material removed from it. See Request a removal for how, and what happens after you ask.

No warranty

This site is offered as-is, run by a caretaker doing their best to keep it working and to handle what's submitted to it thoughtfully. It carries no guarantee of uptime, permanence, or fitness for any particular purpose beyond what's described here.

Questions

Reach the caretaker at contact@heartwoodgrove.org. To ask that a memorial be taken down, use Request a removal instead, which goes to the same person with the details already in front of them.